Ready to wear and all custom orders are final sale. We provide our clients pictures/videos of their orders and keep them up to date during the entire design process. We have an exceptional track record of giving our customers what they want (Just check out our google reviews and Instagram page!). For this reason, we are confident you will not have any issues with your order. Have more questions? Send us an email at  info@houseofkalra.com or send us a message through chat.